About CSP

Built by switching experts.

We didn’t start CSP because telecom needed another platform. We started it because we kept watching providers lose customers after they’d already won the sale.

Internet provider switching team at work
Why we started CSP

You don’t need to figure out business switching. We already did.

Four years of running residential One Touch Switching taught us exactly where switches fail. We built our service around those lessons, and now we bring that experience to business Communications Providers.

4 years of OTS

We watched deals die, on the front line

Switching is where deals can die: operational complexity turns into customer frustration, and independent providers lose to incumbents on things that have nothing to do with their service.
50+ UK providers

We fixed it, one failed switch at a time

Four years of running One Touch Switching at scale taught us where switches fail. Every lesson is built into the platform.
Now for business

Now we bring it to business

Switching for Business gets the same experienced team and the same operational support: proven where it matters, built for multi-site switches.
Why we do it

A level playing field changes everything.

Our mission: make switching simple, fast, affordable and compliant, so you can compete on what matters: growth, experience, connectivity.

Our track record.

30+

Years UK telecom experience

4

Years perfecting One Touch Switching

25%+

of UK consumer CPs

50+

UK providers trust us

Our promise

What we commit to.

Speed

Most switches complete in 3-5 working days. No unexplained delays.

Simplicity

Upload data. We handle the rest. Your team focuses on growth.

Support

Real people. For your customers, your ops team, your compliance questions.

Compliance

One Touch Switching and Switching for Business are designed to comply with the General Conditions C7 on switching to ease your regulatory requirements.

Why providers choose CSP

A dedicated platform and team built from the ground up.

Human support, not a ticket queue
Both One Touch Switching and Switching for Business supported by one managed provider
Price Checker and UPRN Finder available separately

Let’s talk.

Want to see how CSP fits your switching process?