Business · SforB

Business switching should be easy.

CSP runs Switching for Business (SforB) to the OTA’s standard for GPLB compliance — so you can compete and grow, not manage paperwork.
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Business professional in a shirt reviewing operations in an office setting
The Challenge

Business switching is different.
And more complicated.

Business customers don’t tolerate delays. Every switch affects contracts, operations, and revenue.
01

Lost revenue

Every delayed switch is a deal that can fall through.
02

High support costs

Every failed switch creates a flood of tickets.
03

Operational burden

Every manual process costs your ops team hours.
04

Regulatory risk

Miss a step, face possible fines.
The Solution

One platform. All the support.

Coordination

We work directly with losing providers. Fast, smooth handoffs. No more chasing emails.

Compliance

SforB and GPLB, handled properly — so the level playing field is real, not just a promise.

Data management

Upload data once. We validate, match, and support compliance.

Complexity

We support from simple to the most complex multi-site, multi-service, multi-asset, non-co-terminus switches.

Support

We resolve directly with the losing provider — your ops team gets direct access to ours.

Open but secure API

We ensure switching messages are delivered from you to all complying Communication Providers across the UK.

What you get

Everything your sales team, ops team, and customers need — in one place.

For your sales team

  • Faster switching = happier customers
  • Customers who switch smoothly become promoters
  • Switching becomes a competitive edge, not a pain point

For your operations team

  • Upload data. We handle the rest
  • Compliance handled automatically
  • Manage different roles from one secure platform, with controls over who can do what
  • Real-time visibility into every switch

For your customers

  • Fast, transparent switching experience
  • Professional support throughout
  • Clear timelines and communication
  • No surprises
Additional tools

Tools that make switching even easier.

Price Checker

Compare retail pricing across providers instantly. Adjust campaigns to maximise results.

  • Real-time pricing data
  • Multi-provider comparison
  • Technology-based comparisons
  • Historical price tracking

UPRN Finder

Locate and validate Unique Property Reference Numbers for any UK address.

  • Address-to-UPRN lookup
  • Bulk UPRN validation
  • Coverage area matching
  • Integration via API
Compare before and after

What good looks like.

Without CSP

You manually coordinate with the losing provider. Data is messy. Provisioning takes weeks. Your customer gets frustrated. Some will cancel their switch.

With CSP

Our web plugin makes it easy to match business customers. Uploading customer data keeps you compliant.

The difference? Speed. Simplicity. Support.

Who we serve

Built for providers who care about business customers.

Fibre altnets
Fixed Wireless
Regional ISPs
Wholesale resellers
MSPs
Whatever you’re building — network, customer base, or margin — we support your switching so you don’t have to.

Common questions

Yes — the platform works standalone or combined.
Most providers are switching live customers within few days of signing.
The process and our team manage failure with the losing provider until it resolves — your team doesn't need to chase it.

See how CSP can help you win more business customers.

We’ve helped 50+ UK providers streamline switching and win more.
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