The Complete CWP Platform: Core Modules, Tools, and Solutions for ISPs
CWP CWP delivers a unified, scalable platform for ISPs and broadband providers to manage availability, switching, provisioning, billing, and data quality — all in one place! Our suite of tools helps ISPs reduce operational cost, improve accuracy, accelerate sales, and provide exceptional customer experiences. Core Platform Modules Common Wholesale Platform (CWP) The backbone of your wholesale broadband operations CWP is the central orchestration engine that connects your ISP to multiple network operators, products, and ordering systems. It harmonises processes, enforces consistent data standards, and automates complex wholesale workflows end-to-end. What it does Serves as the fundamental layer for all CWP products and coverage maps Handles provisioning, order management, and service activation Unifies multi-operator, multi-technology workflows Standardises data structures for reliability and compliance Provides API-led integrations (CRM, billing, OSS/BSS) Ensures scalability for fast-growing ISPs and alt-nets The value it brings Fewer manual tasks Standardised order journeys across suppliers Faster activation times for FTTP, FTTC and more Consistent customer experience Reduced operational overhead Perfect for ISPs wanting: wholesale, multi-operator control, easier reach to retailers Common Switching Platform (CSP) Faster, compliant customer switching with full visibility The Common Switching Platform is built for ISPs needing a reliable, fully compliant solution for One Touch Switching. It streamlines the entire gaining/losing provider journey, reducing failures and ensuring a smooth experience. What it does Automates the entire switching workflow Provides real-time status updates and error handling Sends automated notifications to customers Maintains full compliance with Ofcom switching rules Integrates with CRM (either with data upload file or API integration) The value it brings Easiest and fastest way to get compliant with One Touch Switching Better automated process Lower operational effort and full ongoing support Ideal for: ISPs of all sizes handling large switch volumes or compliance-sensitive processes. Data & Automation Products AssetHUB Your single source of truth for network, address, and service data AssetHUB centralises all network, UPRN, address, and service-level information into one authoritative dataset. It increases accuracy, supports automation, and eliminates data inconsistencies across your systems. Key capabilities Clean, validated data across all assets Automated address matching & correction Live synchronisation with third-party data sources Supports provisioning and availability checks Improves reliability of downstream systems The value Reduced failed orders Better customer qualification Lower data-related issues Full accuracy across operations Broadband Checker Instant, accurate broadband availability for your sales channels The Broadband Checker delivers real-time availability, technology type, speed estimates, and service compatibility — ideal for websites, sales teams, and partner platforms. Key capabilities Checks across multiple operators and technologies Returns real speed & capability data Supports batch and API-based queries Ensures compliance with broadband advertising rules The value Higher qualified leads Fewer failed installations Better customer experience at the first touchpoint Price Checker Real-time, rules-based pricing for your products & packages Price Checker calculates accurate pricing instantly, based on availability, location, and your product rules. Key capabilities Automatic pricing logic (no manual lookup) Ensures consistency across sales channels Supports promotional or partner pricing The value Faster quoting Fewer pricing errors Higher conversion from leads to customers UPRN Finder Precision property identification for zero provisioning failures UPRN Finder maps and validates addresses against their correct UPRN, improving accuracy in provisioning, checker results, and billing. Key capabilities Normalises and validates input addresses Corrects inconsistencies across datasets Works seamlessly with Broadband Checker & AssetHUB Supports large batches and API calls The value Near-zero provisioning errors Accurate address capture at point of sale Cleaner CRM data Wholesale Billing Automate complex wholesale billing with clarity and accuracy Wholesale Billing handles rating, reconciliation, invoice generation, and usage-based charges across multiple network operators and product types. Key capabilities Automated wholesale cost ingestion Contract-based rate calculation Detailed line-item billing Reconciliation and dispute support Integrates with finance systems and CRMs The value No manual spreadsheets Transparent, error-free billing Reduced financial leakage Faster month-end closure System Integration Connect your entire ISP ecosystem seamlessly System Integration links CWP to your CRM, billing system, OSS/BSS, customer portals, third-party data sources, and operator systems. What you can automate Orders Switching Address validation Billing & reconciliations Lead qualification Network updates The value End-to-end automation Lower operational cost Scalable processes Fewer manual touchpoints 🎬 Book a Demo Ready to see how CWP can transform your operations? Book a Demo and explore how our platform supports your ISP’s growth.
